Matatus and other public service vehicles operating in and from Nakuru will henceforth be required to clearly display the fares to various destinations on top of the vehicles.
In a letter dated the 6th of June and signed by John Kiara, the acting Nakuru County Director of Inspectorate Service, saccos that do not comply will face the risk of having their licenses revoked.
“It has come to the knowledge of the Nakuru County Government that most omnibus operators touts “makangas ” have been mishandling their clients.”
“In view of the foregoing, you are required within three days from the date of this notice to put in place the following measures so as to bring sanity and decency in your operations,” read part of the letter.
The measures that will be enforced at the lapse of the three days compliance period include the display of signage on top of the vehicle showing fares charged to different destinations (routes).
In addition, all matatu sacco employees are required to be in uniform and wear name tags while on duty.
This, according to the enforcement unit, is in line with and pursuant to section 5(1) and section 14(b) (c) (d) of the County Omnibus Station by-laws 2004.
Many residents have applauded the move by the county government saying they have been victims of overcharging and mishandling at one time or the other.
Ever since she took over as Governor, Nakuru County CEO Susan Kihika promised to bring sanity to the matatu industry beginning with restoration to the former matatu stage.