Nakuru County Government to set up a One Stop service centre

Plans are at an advanced stage to set up a one-stop Nakuru County Government services centre.
According to a senior official in the Nakuru County government, this has been necessitated by the need to save residents time and introduce convenience.
“There is no reason why someone seeking County Government should not get them under one roof,” said the official.

Nakuru County Government will set up a one-stop service centre
Nakuru Town

The Old Town Hall has already been earmarked for the project which will see the time residents spend seeking the county government services reduce drastically. The hall is awaiting refurbishment before the service can kick off.
“We want to save the residents seeking these services the hassle of moving from one end of the town to the other looking for essential services. We want all information to be accessible under one roof and for payments for services to be made at a central point,” added the official.
The Nakuru County Government will go a step further and introduce online payment options for some services.
“A person wishing to apply and pay for a single business permit in Kuresoi does not need to travel all the way to Nakuru Town. They will just log into the county portal and make payments in real time,” the official adds.
Payments through the portal can be made either through the mobile money payment service M-Pesa, Master Card or Visa Card. Tests for this have already been carried out and this is just awaiting the official nod to get implemented.
This if implemented will see Nakuru County take huge steps in digitization of services and save residents seeking services time and money. The collection of parking fees has already been digitized saving the county millions of shillings.
Most of the Nakuru County residents who have heard of the idea are happy about it saying it’s a step in the right direction.
“I just hope political interference will not prevent this noble idea from seeing the light of day,” said a concerned resident.
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