Hotel industry in Nakuru gradually recovering from scars of COVID-19 pandemic

Hotel industry was among the hardest hit in the Country when COVID-19 pandemic was reported in Kenya. Most staff were sent home as the facilities could not sustain employees due to the harsh economic times.

However, various players in the industry are doing all they can towards recovery after the COVID-19.

Nakuru’s Golden Palace Hotel.PHOTO/Pristone Mambili.

Golden Palace Nakuru is one facility that has continued to put in place mechanisms to ensure they are back on track after the harsh economic times occasioned by COVID-19.

Researchers suggest recovery to pre-COVID-19 levels could take until 2023 or later.

Golden Palace Hotel’s Director Anne Kang’ethe admits that they have gone through a lot during the COVID-19 pandemic with employees sent home and .

She says though not easy, as a facility they have developed mechanisms among them reduction of hotel charges.

This she says is just to enable customers come back to the facilities even as they recover from the harsh times experienced.

“We are trying as a facility and business to recover from the COVID-19 harsh economic times. As a facility we have reduced our fee charges to favor even the hustler Kenyan” she said.

And for the employees who had been sent home on leave, Ms Kang’ethe says the management of Golden Palace Hotel is working on how they can have them resume work.

She appealed to both County and National governments to also help the Hotel industry recover from the harsh economic times by lowering the fee charged on licenses.

“This year we are hoping that there will be change. We have also begun to call back our staff who were on leave so that the little we get, we can also share with them as things normalize” said Ms Kang’ethe.

Situated along Kanu Street on the outskirts of Nakuru town featuring free WiFi throughout the property, Golden Palace Hotel offers accommodation in Nakuru. Guests can enjoy the on-site restaurant with free private parking available on site.

The rooms have a seating area for your convenience and a TV with satellite channels offered as well as a 24-hour front desk at the property.

Tourism operators in Nakuru have been rooting for waiver of various levies, as the county government embarks on strategies to revitalize the sector, that is recovering from the adverse effects of Covid-19.

County Tourism Association Chairman David Mwangi in press statement stated that engagements with the county government are on in a bid to help restore the sector.

This even as Nakuru County Tourism chief officer Kennedy Momanyi revealed that the county government will accelerate recovery efforts through aggressive marketing and offering incentives to operators.










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